How can I add or remove connectors and transport rules in the Classic Exchange admin center?

Resolution:

Follow the steps below to Configure both the Inbound and Outbound connector manually using the Classic Exchange admin center.

Configuration of Exchange Online connectors manually

1. Sign in to your Office 365 account, click on the App launcher icon on the top left corner of the page and click on Admin.
2. In the Admin center, choose the Exchange option from the left panel.
3. Select mail flow from the Exchange admin center as shown.

   

4. Now you need to add two connectors i.e Inbound and Outbound connectors and transport rules. Follow the steps below to configure the connectors:

   Configure the Inbound connector: Inbound connectors will accept the email message sent from Sigsync service after processing the Signature.

   1. Click on the Connectors tab in the mail flow page and click the + icon to add the Inbound connector

      

   2. In the popup window, select From as Your organization’s email server and To as Office 365 and click on the Next button.

      

   3. Next, enter the Name as Sigsync Inbound Connector and verify if both the checkboxes Turn it on and Retain internal Exchange email headers are selected.

      

   4. In the last popup, select the first option and enter the domain name as *.sigsync.com.

      

   5. Click on the Next button and then Save the Inbound connector configuration details.

   Configure the Outbound Connector: Outbound connector will send the email to Sigsync service. Follow the steps below to configure the Outbound Connector.

   1. Click on + icon under the connector to create new Outbound connectors. In the popup window, select From as Office 365 and To as Your organization’s email server and click on the Next button.

      

   2. Next, enter the New connector Name as Sigsync Outbound Connector and verify if both the checkboxes Turn it on and Retain internal Exchange email header are selected.

      

   3. Next, select the first option i.e. Only when I have a transport rule set up that redirects messages to this connector and click on Next.

      

   4. In the next popup window, select the + icon to add a smart host's fully qualified domain name as sigsync.com and click the Next button.

      

   5. Select the options as shown in the screenshot below and click on the Next button

      

   6. In the last step, enter the test email address to validate the Outbound connector and click on the Validate button

      

   7. On successful validation, click on the Save button to complete the Outbound connector configuration.

Configure the Transport rule for Sigsync service manually

After completing the connectors configuration, create a new transport rule that specifies the sender's scope for which email Sigsync service needs to be processed.

You can specify the senders scope as following

• For all the Active Directory users
• Only for the selected users or users under a specific group.
• For all the Active Directory users excluding the internal emails

Configure the transport rule for all Active Directory users

Steps to configure a new transport rule for all the Active Directory users including internal email.

In the mail flow, select the rules tab and click on the + icon to add a new rule and select Create a new rule....

Fill in the required details in the new rule popup window as shown below

Enter the appropriate name like Sigsync-Routing-Rules and click on the More option… to add the configuration settings

1. Add the condition for Apply this rule if… as The sender is located Inside the organization (The sender… -> external/internal -> Inside the organization)
2. Add an action under the heading Do the following... as Redirect messages to the following connector and then, choose the connector as Sigsync-Outbound-Connector
3. Under the Except if section, add the following new exception:
   1. The sender → address matches any of these text patterns… and specify the following < >.
   2. The message properties.. → include the message type and select Calendaring as message type.
   3. A message header → matches these text patterns and specify header name as X-Sigsync-Processed and enter Yes as the text pattern

      

4. Let the other options be selected by default, except
   1. Enable the option Defer the message if rule processing doesn't complete.
   2. Change the option to Header or envelope for Match sender address in message.

      

Configure the transport rule for the selected user or user under a specific group

If you want to limit the transport rule for a specific user or a group, then add this condition under Apply this rule if…

• For Selected user: The sender -> is this person and select the required user from the list.
• For Specific group: The sender -> is a member of this group and select the required group.

Configure the transport rule to apply to all users while excluding internal emails.

For Configuring the transport rule to all the users while excluding the internal emails, add another extra condition under Apply this rule if… option. Click on the add condition button, select the following: The recipient… -> is external/internal -> Outside the organization.

Remove configure connectors and transport rule manually from Office 365

1. Sign in to your Office 365 account, Go to Admin center and click on Exchange from the left side menu.
2. In the Exchange admin center, click on the mail flow option from the left panel.
3. In the Rule tab, select the required rule and click on the delete icon to remove the selected rules from the list.
4. Go to the Connectors tab, select the required connector and click the delete icon to remove the selected connector.