Frequently Asked Questions

Centralized, Company-wide Microsoft 365 Email Signature

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FAQs - General / Technical

How can I start a free trial account with Sigsync?
How to design my signature template?
Why do I need Sigsync Email Signatures for Office 365?
How to create a signature template?
Can I use Sigsync for company wide email signatures?
Can I add different signatures for internal and external emails?
Do I need to install application on my Desktop and Mobile to setup Sigsync email signature service?
Can different locations / branches / departments / teams have different email signatures?
How can I view the email signature before sending an email in my Outlook?
Latest changes to my Active Directory are not visible in my email signature. Why?
How does Sigsync add a signature to your email?
How can I set company-wide global signature templates?
Does Sigsync assist me in designing signature templates?
Can I automatically replace the default signatures from my mobile with that of Sigsync signatures?
Can Sigsync attach a signature under the latest reply?
Is there any limitation on signature adding when sending from different devices or apps?
Can I have my IT Admin manage email signatures for my team / company?
Does Sigsync provide the latest / trendy signature templates that I can use for my signature template design?
Is Sigsync a platform independent?
Can one user have different signatures based on keywords in email?
What if the free trial expires?
How to configure Office 365 to work with Sigsync and third party email security services?
How to configure Office 365 to work with Sigsync and Proofpoint email security services?
Why are the emails in the ‘Sent Items’ folder not having signatures?
How to enable signatures for the emails in the ‘Sent Items’ folder?
Does Sigsync have any editor or designer to design my signature template?
Is it possible to use Sigsync in Mac, Windows, Linux?
How to create an account in Sigsync Email signature service?
I have configured email signatures to only one Active Directory group. Can I add more groups now?
I have configured email signatures to a couple of Active Directory groups. How to remove existing groups and add new groups?
Can I get assistance in designing my Signature templates?
I have added new users to my Office 365 and did 'Sync AD changes' operation in Sigsync. Still the email signatures are not visible for the new users. Why?
Why to use Sigsync for your Office 365 email signature over the standard client email signature feature?
How to reconfigure if I have accidentally deleted email signature connectors or rules?
Are there any requirements to use Sigsync email signature?
Do I have to install any programs to add signature?
How to directly login to the Sigsync using your Office 365 account?
I have created my Signature template, configured the connectors. However, still my email is not showing the signatures. Why?
Email signatures are not appearing for a couple of our email addresses. Why?
Is there a way I can only set up signatures for a specific Active Directory group?
How do I enable signatures only to a specific Active Directory Groups?
What support does Sigsync offer?
How can I add a signature to only external or internal emails?
I'm receiving an 'Additional License Usage' email from Sigsync. How can I restrict email signatures to only specific group members?
Can I set up multiple groups of users to have Signatures?
Can I have multiple signatures in email?
Can I add animated images in my signature?
Are there any recommended steps to set-up my email signatures in Sigsync?
Followed all the recommended steps provided by Sigsync. Still my email is not showing signatures. Why?
Is it possible to set up different signatures for a Shared Mailbox based on the actual sender?
How to update an MX Record?
How to add signatures for ‘Out of office’ replies?
How to add an SPF record?
How to reload / refresh Sigsync Signature Outlook add-in?
Does Sigsync add signatures to plain text ,RTF and HTML emails?
How to avoid emails being marked as spam?
I have created distribution group, but I am not seeing that group in connectors list, why?
Couple of our email addresses are not showing profile images in email signatures. Why?
Border Radius style (round images) is not working with Outlook. How do I fix this?
How do I turn off signatures from my emails?
Is there any drawbacks from using Sigsync add-in and sent email signature update features?
Is there a way I can set two different signatures for any individual sender?
Is there a way to restrict email signature to a specific receiver?
Is there a way I can have different banners for each email address?
Can I add a user's photos to email signatures using Sigsync?
I have enabled signatures for the Sent Items folder. However, signature is not appearing for sent items. Why?
Why is the license usage page under Sigsync 'Dashboard' not displaying all the licenses count that I have purchased?
How do I pause and resume the Sigsync Signature service?
How do I exclude a few users from attaching signatures?
How does Sigsync handle encrypted emails?
Can I pause the signature being attached for a short period?
How to include Active Directory fields like Company Name, Title, Address, Phone etc., in my signature template?
Can I disable a rule without deleting it?
Can I delete a rule without deleting the template connected to that rule?
How to change the font name and size in my signature template?
How can I have signature added to encrypted emails?
If a user does not have a value for address field and template has address field, how is this handled in Sigsync?
Can I change my account owner?
How to exclude email signatures in Microsoft Planner comments?
How do I cancel the Sigsync subscription?
How to remove Exchange Online Connectors and Rules configuration?
Can individual users change their own signature?
How to set custom attributes in Office 365 and use it in Sigsync
How to view a message header in Outlook web?
How to check which signature is attached to my email?
Can I set up email signatures for different teams /departments/job titles?
Is there any status information on your service?
Can I change the geo location of my tenant after configuration?
How to attach a Sigsync signature for 'Automatic replies'?
Office 365 Germany, China and all other variants are supported or not?
Any impact if we migrate user mailboxes from one Office 365 account to another?
How to reconfigure if I deleted connectors and rules?
How to remove connectors?
How to enable ‘Display / Hide’ property to a signature field?
Can I include Regards, Thank you, Sincerely etc., note in my email signature?
The recipient does not get the ’Accept or Reject’ option in Outlook Task email. Why?
How to copy the signature template between the tenants?
Can I register / add multiple Office 365 tenants from different domains under one Sigsync account?
How do I set the default signature for the first reply wherein I want a different signature for subsequent emails in Sigsync client side (Sigsync Outlook Add-in) signature?
How signatures are applied to emails which are sent ‘as / on behalf’ of other users?
I have some users with 'Send on behalf' permissions. When User-A sends on behalf of User-B, we want User-B's signature to be attached. Can I do this using Sigsync?
The 'Add This Signature' button in the Sigsync signature add-in for Outlook is currently disabled. How can I enable it?
Why are images from my email signature displaying as attachments?
I have one or more Global admins in Office 365. Is there any default settings to allow these admins to manage Sigsync dashboard?
Are the credentials used to log in stored on SigSync servers?
Where can I find the Sigsync dashboard access details?
How to fix the 'Need admin approval' error that occurs while signing in using Sigsync?

Streamline Email Signature Management with a Free On-demand Demo from Sigsync

Sigsync email signature service provides effortless, centralized signature management for Office 365 and Exchange. Our team can assist you in quickly setting up company-wide signatures. Request a free on-demand demo to see how Sigsync can simplify your email signature management process.


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