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FAQs - General / Technical

How to update an MX Record?
How to set up an email signature?
How to create an account in Sigsync Email signature service?
How to directly login to the Sigsync using your Office 365 credentials?
Why do I need Sigsync Email Signatures for Office 365?
Do I need to install application on my Desktop and Mobile to setup Sigsync email signature service?
How does Sigsync add a signature to your email?
Is Sigsync a platform independent?
How to create a signature template?
Why to use Sigsync for your Office 365 email signature over the standard client email signature feature?
How can I add a signature to only external or internal emails?
Can I use Sigsync for company wide email signatures?
Can I add different signatures for external and internal emails?
I want to test my email signatures using Sigsync service. What would be the best approach?
Can one user have different signatures based on keywords in email?
Can I have multiple signatures in email?
How to add an SPF record?
Can I automatically replace the default signatures from my mobile with that of Sigsync signatures?
What support does Sigsync offer?
Does Sigsync add signatures to plain text ,RTF and HTML emails?
Can different locations / branches / departments / teams have different email signatures?
Can Sigsync attach a signature under the latest reply?
Border Radius style (round images) is not working with Outlook. How do I fix this?
Is it possible to have signature managed by different person than the person who created the account?
How does Sigsync handle encrypted emails?
How can I set company-wide global signature templates?
How can I have signature added to encrypted emails?
Why are the emails in the ‘Sent Items’ folder not having signatures?
How to enable signatures for the emails in the ‘Sent Items’ folder?
How can I view the email signature before sending an email?
How to reconfigure if I have accidentally deleted email signature connectors or rules?
How to avoid emails being marked as spam?
How do I cancel the Sigsync subscription?
What if the free trial expires?
Can I pause the signature being attached for a short period?
How do I pause and resume the Sigsync Signature service?
If a user does not have a value for address field and template has address field, how is this handled in Sigsync?
How do I exclude a few users from attaching signatures?
How to remove Exchange Online Connectors and Rules configuration?
Can I add animated images in my signature?
How to exclude email signatures in Microsoft Planner comments?
Can individual users change their own signature?
How to view a message header in Outlook web?
How to check which signature is attached to my email?
Can I create email signatures for different teams /departments?
How to attach a Sigsync signature for 'Automatic replies'?
How to configure Office 365 to work with Sigsync and third party email security services?
How do I turn off signatures from my emails?
Is it possible to attach signatures to a calendar invite?
Can I disable a rule without deleting it?
How to reload / refresh Sigsync Signature Outlook add-in?
Can I delete a rule without deleting the template connected to that rule?
How to configure Office 365 to work with Sigsync and Proofpoint email security services?
Is there any limitations on signature adding when sending from different devices or apps?
Are there any requirements to use Sigsync email signature?
Do I have to install any programs to add signature?
Is there any status information on your service?
I have created distribution group, but I am not seeing that group in connectors list, why?
Is there any drawbacks from using Sigsync add-in and sent email signature update features?
Can I change the geo location of my tenant after configuration?
Office 365 Germany, China and all other variants are supported or not?
Any impact if we migrate user mailboxes from one Office 365 account to another?
How to reconfigure if I deleted connectors and rules?
How to remove connectors?
Is it possible to use Sigsync in Mac, Windows, Linux?
Is there a way to set different signature for a Shared Mailbox depending on actual sender?
How to set /unset the remove tag for a field?
How do I make a duplicate of the existing template and save as a new template and then modify it?
How to set custom attributes in Office 365 and use it in Sigsync
How to design my signature template?
Does Sigsync assist me in designing signature templates?
Does Sigsync have any editor or designer to design my signature template?
How to include Active Directory fields like Company Name, Title, Address, Phone etc., in my signature template?
Latest changes to my Active Directory are not visible in my email signature. Why?
Is there a way I can set two different signatures for any individual sender?
Is there a way to restrict email signature to a specific receiver?
I have created my Signature template, configured the connectors. However, still my email is not showing the signatures. Why?
Are there any recommended steps to set-up my email signatures in Sigsync?
Followed all the recommended steps provided by Sigsync. Still my email is not showing signatures. Why?
Email signatures are not appearing for a couple of our email addresses. Why?
Is there a way I can only set up signatures for a specific Active Directory group?
Couple of our email addresses are not showing profile images in email signatures. Why?
Can I add a border line to my signature template?
How to change the font name and size in my signature template?
How to add and remove space in my signature template?
Is there a way I can have different banners for each email address?
Can I include Regards, Thank you, Sincerely etc., note in my email signature?
Does Sigsync provide the latest / trendy signature templates that I can use for my signature template design?
I have configured email signatures to only one Active Directory group. Can I add more groups now?
I'm receiving an 'Additional License Usage' email from Sigsync. How can I restrict email signatures to only specific group members?
Can one user manage others' email signatures?
How to add an email signature for a single user or a group of users?
How to add signatures for ‘Out of office’ replies?
Can I add a user's photos to email signatures using Sigsync?
How to copy the signature template between the tenants?

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