How to Send Files to Sigsync Customer Support?
If you need to send files such as program logs, screenshots, or emails to Sigsync Customer Support for diagnostic purposes, you can do so in one of the following ways:
Resolution:
There are two ways to share files with Sigsync Support:
- Use the Live Chat Support option to contact the Sigsync team directly. Describe your environment and the issue in detail, and attach the necessary files such as logs or screenshots. This method is recommended as it ensures maximum security and helps speed up the response time.
- Write your query and attach all relevant files, then send an email to support@sigsync.com to contact the Sigsync Support team.
You can email us at your convenience, and our team will respond as soon as possible to assist you with your request.
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