How can you send files to Sigsync Customer Support?

You would like to know how to send files such as program logs, screenshots or emails to Sigsync for diagnostic purposes.


There are two ways to send files to Sigsync support. You can send files to Sigsync through live chat to ensure maximum security and to speed up the response or you can send an email.

  1. Use the Live Chat Support link to let us know about the issue. Describe in detail about the environment you are using and the issue that you are facing. You can use this method to send files.

    Contact Sigsync support

  2. Write your query along with all related files and send an email to to contact Sigsync support.

Customers can send an email message at their convenience, and we will respond as soon as possible.


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