How to fix the issue of Different Email Signatures not working in the first and subsequent emails?

Even though you selected Use this signature in the first email and a different in subsequent emails, in Sigsync, it does not work when you reply to an email in a conversation and alter the email subject.

select the option Use this signature in the first email and different in subsequent emails



You will encounter this problem only if you use Outlook desktop versions. If the subject of a message changes within a conversation thread, Outlook treats it as a separate thread and removes the message from the conversation thread. As a result, the first signature template assigned in the Sigsync service is attached to the specific mail. It is therefore recommended not to change the subject of the reply email chain.

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