How to fix the issue of Different Email Signatures not working in the first and subsequent emails?

Even though you selected Use this signature in the first email and a different in subsequent emails, in Sigsync, it does not work when you reply to an email in a conversation and alter the email subject.

select the option Use this signature in the first email and different in subsequent emails

 

Resolution:

You will encounter this problem only if you use Outlook desktop versions. If the subject of a message changes within a conversation thread, Outlook treats it as a separate thread and removes the message from the conversation thread. As a result, the first signature template assigned in the Sigsync service is attached to the specific mail. It is therefore recommended not to change the subject of the reply email chain.



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