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Sync AD changes

Active Directory (AD) placeholders contain information such as Company, DisplayName, MobileNumber, JobTitle, and so on. When you add or update any of these fields or users in Office 365, it takes some time for the AD attributes to be reflected in your email signature. If the AD attribute changes are not reflected in Sigsync, you can manually refresh the AD attribute cache by clicking the 'Sync AD Changes Now' button in the 'Settings' tab of the respective tenant. This will allow you to sync the changes immediately.

To update the AD attributes of a specific tenant, click on the 'Manage Signatures' tab and select 'Settings'

manage signature settings

Then, select the 'Sync AD Changes' tab and click on the 'Sync AD Changes Now' button as shown in the screenshot below.

Update AD attributes

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