Sigsync Outlook Add-in for Desktop, Web and Mobile
Sigsync Signatures Outlook Add-in automatically inserts email signatures while composing messages in Outlook. It works seamlessly across Outlook desktop, Outlook on the web (OWA), and Outlook mobile applications on Android and iOS, ensuring a consistent signature experience on all devices. To have signatures appear automatically in the Outlook compose window, the Sigsync Signatures Outlook Add-in must be deployed through the Microsoft 365 admin center. After deployment, Microsoft may take 6 to 72 hours to propagate the Add-in to users’ Outlook clients, depending on the size of the organization.
Instructions to Administrators:
To ensure signatures to be inserted automatically while users compose emails:
- Configure Centralized Mode or Client-Side Mode Signatures by following the Sigsync Dashboard Wizard Steps.
- Deploy the Sigsync Signatures Outlook Add-in centrally via Microsoft AppSource or the Microsoft 365 admin center.
- Wait for Microsoft to propagate the Add-in deployment to users’ Outlook clients. Propagation usually takes 6 to 72 hours.
- Refer to the Add-in FAQs for detailed deployment, management, and usage guidance.
Add-in Feature Overview
The Sigsync Signatures Outlook Add-in provides a consistent and flexible signature experience across Outlook desktop, web, and mobile platforms. The sections below explain how signatures are automatically applied, how they can be manually managed using the Add-in pane, and how signature behavior changes based on permissions and configuration modes.
- Sigsync signatures Outlook Add-in on Outlook Desktop
- Sigsync Signatures Outlook Add-in on OWA
- Signature Based on From Field Email Address Change
- Switch between server side mode and client side mode
- Sigsync Signatures Outlook Add-in on Mobile Devices
Sigsync Signatures Outlook Add-in on Outlook Desktop
When composing an email, a signature is automatically added to the email body based on the signature rules you've set in the Sigsync dashboard. You can set different signatures for new emails and for replies/forwards. The Outlook Add-in utilizes Microsoft's latest event-based activation feature to fully automate the signature insertion process,eliminating the need to open the add-in pane manually.
Manual Signature Selection
If automatic insertion is not supported by your Outlook version or if users want to choose a different signature:
- Open the Sigsync Signatures Add-in pane from the Outlook email compose window.
- Select the required signature.
- Click ‘Add This Signature’ to insert the signature into the email.
Click here to know the Add-in system requirements
Sigsync signatures Outlook Add-in on Outlook on the Web
To open the Sigsync Signatures Add-in pane in Outlook on the web:
- Click the Apps icon in the ribbon bar.
- Select Sigsync Signature Add-in for Outlook.
Pinning the Add-in Pane
To keep the Add-in pane open automatically whenever you compose an email, pin the Add-in pane as shown in the screenshot below. To hide the Add-in pane, click the pin button again.
Signature Based on From Field Email Address Change
- If a user (John P) has Send on behalf permission and sends an email on behalf of another user (Diego Siciliani), selecting Diego Siciliani’s address in the From field automatically inserts John P’s signature when using client-side mode.
- With ‘Send As’ permissions enabled, to change the signature based on the selected ‘From’ address, the option 'Display the signatures in Outlook and Outlook Web Access (OWA) based on the selected 'From' field' must be enabled in the Sigsync settings.
- If a user (John P) has ‘Send As’ permission and sends an email as another user (Diego Siciliani), selecting Diego Siciliani’s address in the ‘From’ field automatically applies Diego Siciliani’s signature.
Switch between Server (Cloud) Mode and Client Mode
- Sigsync allows users to switch between Server (Cloud) Mode and Client Mode. This feature is available for Sigsync Centralized Mode Configuration and the option ‘Allow users to toggle between Client Mode and Cloud Mode (server-side) signatures in the Outlook Add-in pane’ is enabled in the Sigsync settings.
- Now, in Outlook, when the toggle is set to ‘Client Mode’, signatures are added directly while composing emails in Outlook desktop, Outlook on the web (OWA), and Outlook mobile apps on Android and iOS.
- When the toggle is set to Cloud Mode, signatures can be previewed, and server-side signatures are applied after the email is sent.
Sigsync signatures Outlook Add-in on mobile devices
- When you start composing an email in the Outlook mobile app on Android and iOS, a signature is automatically added. After the Add-in inserts a Sigsync signature, it replaces any default signature configured in the Outlook mobile app.
- When replying to an email in the Outlook mobile app, the quick reply box appears. Although the signature isn’t displayed in this box, it is still included in the sent email. To view the signature, tap the ‘⤢ ‘button to expand the compose window.
Note: Due to design limitations in the Outlook mobile apps for iOS and Android, the Add-in pane does not appear. However, administrators can still configure separate signatures for new emails and replies/forwards.
