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How to set custom attributes in Office 365?

Office 365 has certain default Azure Directory (AD) attributes like city, companyName, department, displayName, jobTitle, email etc. These attributes are used to add personal and company information directly into your email signature.

But there are certain fields that you might wish to add for instance, a custom phone number, employee ID, one-click survey links, additional contact details or even an alternate email address for which there isn’t an existing attribute in the AD field. There are 15 custom attribute fields available in Office 365 to which the above mentioned additional fields can be added.

Set up custom attributes in Office 365
1. Log in to the Exchange admin center
2. Navigate to ‘Recipients’ > ‘Mailboxes’ from the left panel
3. Select the mailbox name to set custom attribute and click ‘Others’ > ‘Custom attributes’ in the right pane
4. Fill the custom attribute value in the required field and click the ‘Save’ button
Sync Active Directory (AD) changes with Sigsync
1. Log in to the Sigsync Dashboard.
2. Select the 'Settings & Others' tab and click the 'Settings' tab from the dashboard
3. Select the 'Sync AD Changes' tab and click on the 'Sync AD Changes Now' button to sync the custom attribute values that you have set in the previous section. It normally takes a few minutes for the custom attributes to get updated after which you can add this field in the Signature Generator.
Insert custom attribute field in email signature using Sigsync
1. Select the 'Manage Signatures' tab from the dashboard and click the 'Signature Editor' tab.
2. Click on the table cell, and choose ‘Custom Ad Fields’ in the signature design pane.
3. Select the custom AD field from the drop down list and click the ‘Apply’ button
Display / Hide signature fields
The 'Display / Hide signature fields' property is helpful to automatically display or remove the selected label /field from the signature when the particular custom or Active Directory attribute value is empty or not set in Office 365.
1. Select the custom AD field label to set the ‘Hide’ property.
2. In the ‘Visibility’ panel on the right side, select the custom attribute field you want to hide. To make it visible again, click the ‘Click here’ button.
3. Enter the sender email address to preview the changes in the ‘Preview Pane’