How to set custom attributes in Office 365

Office 365 has certain default Azure Directory (AD) attributes like city, companyName, department, displayName, jobTitle, email etc. These attributes are used to add personal and company information directly into your email signature.

But there are certain fields that you might wish to add for instance, a custom phone number, employee ID, one-click survey links, additional contact details or even an alternate email address for which there isn’t an existing attribute in the AD field. There are 15 custom attribute fields available in Office 365 to which the above mentioned additional fields can be added.

How to set up Office 365 custom attributes for a user?
1. Login to your Office 365 account as Global Admin
2. Click on the App launcher icon on the top left corner of the page and click the Admin gear icon.
3. In the Microsoft 365 admin center, expand Users and click on Active users.
4. Under Active users, select the user whose custom attribute you wish to set. In the pane that opens on the right, click the Mail tab.
5. Under More Actions, click on the Edit Exchange properties link.
6. Click on the More options... link to display the Custom attributes field.
7. Click on the ' ' icon to modify the custom attributes for the user.
8. You can enter attributes of your choice like personal social media links, custom phone number, employee id, alias email address etc. Click OK to add the attribute and finally click Save to save the changes.
Update AD Attributes in Sigsync and use custom attributes
1. Login to Sigsync Dashboard.
2. Select 'Manage Signatures' < 'Settings' tab from the dashboard.
3. Then, select the 'Sync AD Changes' tab and click on the 'Sync AD Changes Now' button to update the custom attributes that you have set in the previous section. It normally takes a few minutes for the custom attributes to get updated after which you can add this field in the Signature Generator.
How to Insert custom attribute AD field in email signature using Sigsync?
1. Select the 'Manage Signatures' tab from the dashboard and click 'Signature Editor'.
2. Drag and drop the 'Custom AD' Fields to the signature design area and select the custom AD field from the dropdown menu that you have set in Office 365.
Display / Hide signature fields
The 'Display / Hide signature fields' property is helpful to automatically display or remove the selected label /field from the signature when the particular custom or Active Directory attribute value is empty or not set in Office 365.
1. Select the signature field to set the ‘Hide’ property.
2. On the right side in the ‘Properties’ panel, select the ‘Display / Hide signature fields’ tab and choose the custom attribute field to hide and click the ‘Apply’ button.

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