Add Admin to Manage Sigsync Signatures

Sigsync Office 365 Email Signature Management Software allows the Sigsync Dashboard Owner to assign the Admin (Sigsync Dashboard Admin) role to selected users as required. Admins can centrally manage email signature operations and administrative settings across all tenants connected to the Sigsync dashboard, based on the access permissions granted to them.

This role enables controlled delegation of responsibilities, giving administrators the ability to manage signatures, templates, rules, tenant configurations, and subscriptions while maintaining security through defined access rights and optional multi-factor authentication.

Admin Access Permissions

Sigsync provides three access permission levels for Admins. You can assign the appropriate level based on the user’s responsibilities.

Full Access

Provides complete access to the Sigsync dashboard, including:

Email signature configuration and management
Signature template creation and updates
Signature rules and settings
Tenant-level configuration and management
Subscription and billing management

This role is recommended for primary administrators.

Only Subscription Management

Allows access limited to:

Subscription details
Billing information
Payment and renewal management

Users with this role cannot access signature configuration, templates, or rules.

Only Signature Management (Other Than Subscriptions)

Allows access to:

Email signature configuration
Signature templates and updates
Signature rules and settings

Users with this role cannot view or modify subscription or billing details.

Microsoft-Based Sign-In

Sigsync provides an optional security setting to enforce Microsoft-based authentication for Global Admins.

When the ‘Always use Microsoft-based sign-in’ option is enabled for Admin:

The admin will be prompted to sign in using Microsoft authentication during their next login
If the admin uses a Microsoft account, they will be redirected to the Microsoft sign-in page
If the admin does not use a Microsoft account, they have to authenticate using the Microsoft Authenticator app by adding their account and entering the time-based one-time password (TOTP)

This setting enhances account security without restricting Global Admin access to Microsoft-only accounts.

See the steps to Set up Multi-Factor Authentication for Sigsync sign-in

Steps to Add Admin

Sigsync Dashboard Owner can add Admin using either of the following methods. Both methods allow you to assign appropriate access permissions and complete the Admin setup. Select a method below to view the step-by-step instructions.

Method 1: Adding a Global Admin from the Dashboard
Step 1: From the Sigsync dashboard, navigate to the ‘Admin & Customers’ tab and click ‘Add Admin’
Step 2: Enter the Name, Email Address, and Company. Select the required Access Rights, and if needed, enable Always use Microsoft-based sign-in to assign a user with a Microsoft account as an admin. Click ‘Add’ to continue.
An email will be sent to the user assigned as an admin with a link to set the password. On the next login, the admin should sign in using the email address and password, then add the account to the Microsoft Authenticator app on their mobile device and enter the TOTP to complete the authentication.
Method 2: Adding a Global Admin from Settings
Step 1: From the dashboard, navigate to ‘Settings & Others’ > ‘Settings’
Step 2: Select the >‘Add Admin tab’ and click ‘Global Admin’
Step 3: A confirmation popup will appear. Click ‘Yes’ to proceed.
Step 4: Enter the Name, Email Address, and Company. Select the required Access Rights. If the admin uses a Microsoft account, enable ‘Always use Microsoft-based sign-in’. Click ‘Add’ to continue.
Once the user is assigned as an admin, they receive an email to set a password. During the next sign-in, the admin needs to log in using the email address and password, add the account to the Microsoft Authenticator app on their mobile device, and enter the generated TOTP to verify access.