User Manual

Pausing service temporarily

If you want to pause Sigsync service temporarily, you can remove connectors and then reconfigure connectors. All the rules and signatures created will be preserved intact. To remove only connectors, click on ' Deregister' tab, then click 'remove rules and connectors' as highlighted in below screenshot.

In setup wizard, click 'Next' and enter Office 365 global administrators’ credential. This is required as only global administrator has permissions to remove connectors and rules. Your credentials will not be stored by any means on our server. Note: If you are using MFA (Multi Factor Authentication), you can use app password to login (Know more). Click 'Next' to proceed. Now, click 'Remove Connectors'. Wait for few minutes and once the process is completed no emails will be processed by Sigsync service until connectors will be configured again.

Remove Sigsync service completely

If you want to remove all Sigsync service completely, then click on ' Deregister' tab. You can remove manually by clicking 'Deregister Tenant Manually' or by clicking 'Deregister Tenant Automatically' as highlighted in below screenshot.

In setup wizard, click 'Next' as shown below.

In next step, enter Office 365 global administrators’ credential. This is required as only global administrator has permissions to remove connectors and rules. Your credentials will not be stored by any means on our server.
Note: If you are using MFA (Multi Factor Authentication), you can use app password to login (Know more). Click Next to proceed. Now, click 'Remove Configuration'. Wait for few minutes and once the process is completed it will show message as shown in below screenshot. No emails will be processed by Sigsync service after this process has been completed.