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How to remove Sigsync completely from my Office 365 tenant?

Note: If you are using the client side mode of adding signatures, refer the second section to deregister the tenant for your Sigsync account.

Pausing the service temporarily

If you want to pause Sigsync service temporarily, you can remove the connectors and then reconfigure connectors. All the rules and signatures created will be preserved intact.

Steps to pause the Sigsync service temporarily

Step 1: In the Dashboard, click on the ‘X’ on the respective tenant whose connectors need to be removed.

Tenant Dereigster

Step 2: In the Deregister tenant page, under Temporarily stop attaching signatures click on the Click here link to pause the service temporarily.

pause-service-temporarily

Step 3: In the Remove Rules and Connectors wizard, click on the Next button to proceed.

remove-rules-and-connectors

Step 4: A one time use authorization code will be generated. Copy the Code provided and click on the Authorize button to open a Microsoft Sign in page.

remove-connectors-authorize

Enter the copied code in the space provided and sign in as a global admin of your Office 365 tenant. On successful sign in, close the sign-in page and return to Sigsync Dashboard. You will be automatically taken to the next step.

code

Authorization is required to remove the connectors and rules automatically. Sigsync uses secure OAuth 2.0 authentication and none of your credentials are used or stored anywhere.

Step 5: Click on the Remove Connectors button to remove rules and connectors from Office 365.

remove-connectors

Wait for a few minutes and once the process is completed, no emails will be processed and no signatures will be added by the Sigsync service until the connectors are configured again by running the 'Setup Connectors' wizard.

remove-connectors-status


Remove Sigsync service completely

If you want to remove the Sigsync service completely, follow the below steps.

Steps to remove Sigsync service completely

Step 1: In the Dashboard, click on the ‘X’ on the respective tenant from which you want to deregister Sigsync.

tenant-deregister

Step 2: In the Deregister tenant page, under Deregister Tenant permanently click on Click here link to deregister the tenant.

deregister-tenant-permanently

Step 3: In the Deregister wizard, click on Next as shown below.

deregister-tenant

Step 4: A one time use authorization code will be generated. Copy the Code provided and click on Authorize button to open a Microsoft Sign in page.

deregister-tenant-authorize

Enter the copied code in the space provided and sign in as a global admin of your Office 365 tenant. On successful sign in, close the sign-in page and return to Sigsync Dashboard. You will be automatically taken to the next step.

code

Authorization is required to deregister the tenant automatically. Sigsync uses secure OAuth 2.0 authentication and none of your credentials are used or stored anywhere.

Step 5: Click on the Remove Configuration button to remove the rules and connectors from Office 365.

remove-configuration

Wait for a few minutes and once the process is completed, no emails will be processed by Sigsync service until connectors are configured again. Signature will not be added once the process completes.

deregister-tenant-status

Steps to remove Azure AD applications

Follow the below steps to remove Azure AD application:

Step 1: Login to your Office 365 tenant's admin center. Then, navigate to Azure Active Directory shortcut.

Step 2: Click on the Azure Active Directory on left panel. Select Enterprise applications under Manage section.

azuread-remove

Step 3: Remove all the Sigsync named applications by clicking on application name and then Select Properties under Manage section. Then click on the Delete button as shown in the screenshot below.

app-remove

Now you have completed the uninstall procedure.


For the client side mode of adding signatures, follow this link to remove Sigsync Signature Outlook Add-in.

For adding tenants and configuring the connectors again, follow this link.

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