Remove Office 365 Tenants from Sigsync
Sigsync provides options to remove an Office 365 tenant from the application based on administrative requirements. The tenant can be removed temporarily, which pauses the Sigsync service and removes the configured connectors, or permanently, which completely removes the tenant and its related settings from Sigsync.
Let’s see both the temporary and permanent methods available for removing an Office 365 tenant in Sigsync.
Remove Office 365 Tenant Temporarily
Sigsync allows users to remove an Office 365 tenant temporarily, which pauses the Sigsync service while removing the configured connectors. Even when the tenant is temporarily removed, you can continue to access the Sigsync Dashboard and perform all the tasks. This includes creating or editing signatures, managing signature rules, and performing other configuration activities. Temporary removal ensures that your tenant settings and templates are preserved, allowing the service to be restored quickly, with reconfiguration when needed.
Steps to Remove an Office 365 Tenant Temporarily:
- Login to the Sigsync Dashboard.
- Navigate to ‘Manage Signatures’ → ‘Manage Tenant’ tab, click the ‘…’ next to the tenant, and select ‘Remove Temporarily’.
- On the Deregister Tenant and Configuration page, under Remove Temporarily, you must select one of the following options:
- Exchange Online Connector Configuration – Removes the configured Exchange Online connector settings for the tenant.
- Sigsync Signature Outlook add-in deployment – Removes the Outlook add-in deployment for users in the tenant.
- Then, click the ‘Remove’ button.
- Click the ‘Next’ button.
- Here, you need to authenticate using a registered Microsoft 365 account.
- Click the ‘Remove Configuration’ button to remove the signature configuration automatically.
- Wait for a few minutes. Once the process is completed, no emails will be processed, and no signatures will be added by the Sigsync service until the connectors are configured again.
Remove Office 365 Tenant Permanently
Sigsync allows users to remove an Office 365 tenant permanently. This process removes the Sigsync configuration from the tenant, stops applying signatures to emails sent from it, cancels any active subscription associated with the tenant, and completely removes the tenant from Sigsync. Once permanently removed, all tenant settings and configurations are deleted, and the tenant must be fully reconfigured if added back in the future.
Steps to Remove an Office 365 Tenant Permanently:
- Login to the Sigsync Dashboard.
- Navigate to ‘Manage Signatures’ → ‘Manage Tenant’ tab, click the ‘…’ next to the tenant, and select ‘Remove Permanently’.
- On the Deregister Tenant and Configuration page, under Remove Permanently, click the ‘Remove’ button.
- Click the ‘Next’ button.
- Authenticate using a registered Microsoft 365 account.
- In the Deregister wizard, select the reason for deregistration and provide your feedback, then click the ‘Remove Configuration’ button, as shown below.
- Wait for a few minutes until the process completes. Once completed, the tenant will be removed from Sigsync, signatures will no longer be applied, and the Sigsync service will stop processing emails for this tenant. To use Sigsync again, the tenant must be registered and configured again.
Remove Azure AD Applications
Follow the steps below to remove Azure AD application:
Step 1: Login to your Office 365 tenant's admin center. Then, navigate to Azure Active Directory shortcut.
Step 2: Click on the Azure Active Directory on the left panel. Select Enterprise applications under the Manage section.
Step 3: Remove all the Sigsync-named applications by clicking on the application name and then Select Properties under the Manage section. Then click on the ‘Delete’ button as shown in the screenshot below.
Now you have completed the uninstall procedure.
For the client-side mode of adding signatures, follow this link to remove Sigsync Signature Outlook Add-in.
Useful Links:
