User Manual

Pausing service temporarily

If you want to pause Sigsync service temporarily, you can remove connectors and then reconfigure connectors. All the rules and signatures created will be preserved intact. To remove only connectors, click on ' Deregister' tab, then click 'remove rules and connectors' as highlighted in below screenshot.

Steps to pause the Sigsync service temporarily

Step 1: In the remove connectors wizard, click the 'Next' button to proceed.

Step 2: A one time use authorization code will be generated. Copy the 'Code' provided and click 'Authorize' to open a Microsoft Sign in page.

Enter the copied code in space provided and sign in as a global admin of your Office 365 tenant. On successful sign in, close the sign-in page and return to Sigsync Dashboard. You will be automatically moved to next step.

Authorization is required to remove connectors and rules automatically. Sigsync uses secure OAuth 2.0 authentication. None of your credentials are not used or stored anywhere.

Step 3: Click the 'Remove Connectors' button to remove rules and connectors from Office 365.

Wait for a few minutes and once the process is completed, no emails will be processed by Sigsync service until connectors will be configured again. No signatures will be added to any emails until 'setup connectors' wizard is run again.

Remove Sigsync service completely

If you want to remove all Sigsync service completely, then click on ' Deregister' tab. You can remove manually by clicking 'Deregister Tenant Manually' or by clicking 'Deregister Tenant Automatically' as highlighted in below screenshot.

Steps to remove Sigsync service completely

Step 1: In the setup wizard, click 'Next' as shown below.

Step 2: A one time use authorization code will be generated. Copy the 'Code' provided and click 'Authorize' to open a Microsoft Sign in page.

Enter the copied code in space provided and sign in as a global admin of your Office 365 tenant. On successful sign in, close the sign-in page and return to Sigsync Dashboard. You will be automatically moved to next step.

Authorization is required to deregister the tenant automatically. Sigsync uses secure OAuth 2.0 authentication. None of your credentials are not used or stored anywhere.

Step 3: Click the 'Remove Configuration' button to remove rules and connectors from Office 365.

Wait for a few minutes and once the process is completed, no emails will be processed by Sigsync service until connectors will be configured again. Signature will not be added once process completes.