How to remove Sigsync completely from my Office 365 tenant?

Pausing service temporarily

If you want to pause Sigsync service temporarily, you can remove connectors and then reconfigure connectors. All the rules and signatures created will be preserved intact.

Steps to pause the Sigsync service temporarily

Step 1: To remove only connectors, click on 'Manage Signatures' in the dashboard.

manage-signature

Step 2: In the tenants management page, click on the ‘X’ on the respective tenant whose connectors need to be removed.

tenant-deregister

Step 3: In the Deregister tenant page, under 'Temporarily stop attaching signatures' click on 'Click here' to pause the service temporarily.

pause-service-temporarily

Step 4: In the remove connectors wizard, click the 'Next' button to proceed.

remove-rules-and-connectors

Step 5: A one time use authorization code will be generated. Copy the 'Code' provided and click 'Authorize' to open a Microsoft Sign in page.

remove-connectors-authorize

Enter the copied code in space provided and sign in as a global admin of your Office 365 tenant. On successful sign in, close the sign-in page and return to Sigsync Dashboard. You will be automatically moved to next step.

code

Authorization is required to remove connectors and rules automatically. Sigsync uses secure OAuth 2.0 authentication. None of your credentials are not used or stored anywhere.

Step 6: Click the 'Remove Connectors' button to remove rules and connectors from Office 365.

remove-connectors

Wait for a few minutes and once the process is completed, no emails will be processed by Sigsync service until connectors will be configured again. No signatures will be added to any emails until 'setup connectors' wizard is run again.

remove-connectors-status


Remove Sigsync service completely

If you want to remove the Sigsync service completely, follow the below steps.

Steps to remove Sigsync service completely

Step 1: Click on 'Manage Signatures' in the dashboard.

manage-signature

Step 2: In the tenants management page, click on the ‘X’ on the respective tenant whose connectors need to be removed.

tenant-deregister

Step 3: In the Deregister tenant page, under 'Deregister Tenant permanently' click on 'Click here' to to deregister the tenant.

deregister-tenant-permanently

Step 4: In the setup wizard, click 'Next' as shown below.

deregister-tenant

Step 5: A one time use authorization code will be generated. Copy the 'Code' provided and click 'Authorize' to open a Microsoft Sign in page.

deregister-tenant-authorize

Enter the copied code in space provided and sign in as a global admin of your Office 365 tenant. On successful sign in, close the sign-in page and return to Sigsync Dashboard. You will be automatically moved to next step.

code

Authorization is required to deregister the tenant automatically. Sigsync uses secure OAuth 2.0 authentication. None of your credentials are not used or stored anywhere.

Step 6: Click the 'Remove Configuration' button to remove rules and connectors from Office 365.

remove-configuration

Wait for a few minutes and once the process is completed, no emails will be processed by Sigsync service until connectors will be configured again. Signature will not be added once process completes.

deregister-tenant-status

Steps to remove Azure AD applications

Follow the below steps to remove Azure AD application:

Step 1: Login to your Office 365 tenant's admin center. Then, navigate to 'Azure Active Directory' shortcut.

Step 2: Click on Azure Active Directory on left panel. Select 'Enterprise applications' under Manage section.

azuread-remove

Step 3: Remove all the Sigsync named applications by clicking on application name and then Select 'Properties' under Manage section. Then click the 'Delete' button as show in below screenshot.

app-remove

Now you have completed the uninstall procedure.

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