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What is the SPF record and why is it recommended to use?

The Sender Policy Framework (SPF) record is a list of authorized senders of your domain. You need to add Sigsync domain in the SPF record to inform servers at the receiving end of recipients that our service is authorized by your domain to process the emails. It helps in preventing all the emails processed by Sigsync service from being marked as spam, spoofing, junk, or phishing by the receiving server.

Why do you need to add an SPF record?

If you haven't setup an SPF record yet, it's recommended you have a record for each domain. Even if the domain does not send any email, SPF records can prevent spoofing and phishing emails sent as your domain email.

Steps to add SPF record

Step 1: From the dashboard, click on the 'Manage Tenants and Signatures' option.


Step 2: Under the tenant list, click the 'Create, Edit, Manage Signatures' for the tenant you want to set SPF record.


Step 3: Click the 'Add SPF Record' option.


Step 4: Read the instructions and follow the steps as explained.


After completing the above steps, click here to validate your SPF record.

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