Manual Menu

Reseller - Upgrade Subscription

If you have logged in as a Reseller and need to change Sigsync subscription, follow the steps to upgrade/downgrade the subscription.

  1. Go to the Dashboard, then click the Manage Subscriptions.

    reseller-dashboard

  2. Click the Subscriptions in the tenants list for the respective tenant.

    subscriptions

  3. In the Reseller Subscription Details page, it displays all the subscription related details. Click on the Edit Subscription button.

    reseller-subscriptiondetails-page

  4. In the Edit Subscription page, you can increase or decrease the total number of users according to the requirement.
    • If you want to increase the total number of users, type the number or use 'Up arrow' (▲) to increase the users count. Then, make a payment by selecting the card you wish to use as payment method or add the new payment method using the Add Debit / Credit / ATM Card option. Then, click on the Pay Now button.

      reseller-upgrade-subscription

    • If you want to decrease the total number of users, type the number or use 'Down arrow' (▼) to decrease the users count. Then, click on the ‘Update Subscription’ button. However, you will still be able to use all licenses in the current billing cycle and the reduced total number of users count will be only effective from the next billing cycle.

      reseller-downgrade-subscription

 

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