OneClick with CrewHu
Sigsync Office 365 email signature allows you to add CrewHu OneClick surveys directly to your email signatures. This enables recipients to share feedback instantly with a single click—without leaving the email or filling out long forms.
By embedding the OneClick survey into everyday email communication, you can collect customer feedback naturally and at scale. All responses are automatically tracked in your CrewHu dashboard, helping you understand customer sentiment and improve service quality in real time.
Why Use OneClick CrewHu with Sigsync
- Collect feedback directly from email signatures with a single click
- Improve response rates by simplifying the feedback process
- Track responses in the CrewHu dashboard without manual effort
- Gain real-time insights into customer satisfaction
- No redirects or long forms for respondents
Add New User in CrewHu
- Login to your CrewHu account.
- Navigate to ‘Settings’ - > ‘Employees’ to add the users
- Click the ‘+Add’ button as shown in the below screenshot to add new users.
- A unique ID will be generated for each employee. To view the user ID, select the specific user from the ‘Employees List’ window. The user ID is displayed in the address bar. It is recommended to copy the user ID, as it is required during integration.
- Unique ID will be generated to each employee. To view the user ID, select the specific user from the ‘Employees List’ window. User ID is displayed in the address bar. It’s suggested to copy the user ID as it is required during the integration.
Configure CrewHu Survey settings
- Navigate to the ‘Settings’ tab in the CrewHu dashboard and select ‘CSAT’ under ‘Survey Settings’.
- Upload the company logo and select the required survey parameters in the ‘Survey Settings’ window. Click the ‘Save’ button
- Click the ‘My Profile’
- Under the ‘Email Signature snippet’, Click the ‘View/Copy’ button
- Click the ‘Source Code’ button to preview OneClick survey in HTML.
- Click the ‘Copy to clipboard’ button to copy the survey’s HTML code. Save this code (Say, in notepad), which needs to be pasted in the Sigsync editor.
Add user ID to Office 365 tenant
- Login to your Office 365 tenant admin center
- Navigate to ‘Users’ -> ‘Active users’
- Select the user with a CrewHu ID, click the ‘Mail’ tab in the prompted window, and then click ‘Edit Exchange properties’ under ‘More Actions’.
- Click the ‘More options…’ in the new window it prompts and click the ‘Edit’ icon.
- Paste user ID which was copied from the address bar in the CrewHu website.
Note: For every user, different user IDs need to be added
Integrate CrewHu OneClick CSAT survey in Email Signature using Sigsync
- Login to your Sigsync Dashboard.
- Select 'Manage Signatures' < 'Signature Editor' tab from the dashboard.
- Drag and drop the OneClick component into your signature template design area as shown below screenshot.
- Paste the CrewHu Survey’s HTML code that you have copied and click the 'Apply' button.
- That’s it! Your CrewHu CSAT survey is added to your signature template and you can preview the same as shown in the below screenshot.
- You can track the Customer Satisfaction survey from the CrewHu dashboard.
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