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Apply signature to the first email only (don't add signatures to subsequent emails)

The Apply signature to the first email only feature in Sigsync allows you to automatically add a signature only to the initial email in a conversation thread. You can then control how subsequent emails are handled using two sub-options:

  1. Do not add signatures to any subsequent emails – The signature will appear only on the first email, and all replies or forwards in the same conversation will not include a signature.
  2. Add signature to subsequent emails if there is a new recipient – The signature is applied to subsequent emails only when a new recipient is added to the conversation, ensuring that new recipients see the signature at least once.

This feature helps maintain clean, professional email threads while ensuring important contact information, branding, or legal disclaimers are included where necessary. It’s ideal for reducing clutter in ongoing email threads without losing visibility for new recipients.

How It Works

When an outgoing email matches the rule conditions (such as sender, recipient, or keywords), Sigsync evaluates the Signature Occurrence setting. If you select Apply signature to the first email only:

  • A signature is appended to the first email in the conversation.
  • For all subsequent replies or forwards in that conversation thread, no signature is added.
  • If you select the Add signature to subsequent emails if a new recipient is added option, the signature will be applied to any subsequent emails that include a new recipient.
  • The signature from the first email remains intact and is not removed later.

This behavior differs from other signature occurrence options, such as applying the same signature to all emails or removing a signature in subsequent messages.

Steps to Enable the Apply Signature to the First Email Only Option

  • Login to the Sigsync dashboard.
  • Go to ‘Settings & Others’, then select the ‘Settings’ tab.
  • Navigate to the 'Signature occurrences in email conversation' section, select the 'Apply signature to the first email only (do not add signatures to subsequent emails)' option, and click 'Save' button.

    apply-signature-to-the-first-email

    As shown in the screenshot below, the email signature is added only to the first email (#email1) from the sender and is not applied to subsequent emails (#email2) in the same conversation.

    signature-occurence2

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