Manual Menu

Downgrade Subscription

You can reduce the licenses from already purchased subscriptions. Follow the below steps to upgrade the licenses.

  1. Login to Sigsync Dashboard,
  2. Click the ‘Subscriptions’ < ‘Manage Subscriptions’ tab.

    subscriptions

  3. In the ‘Subscription Details’ page, select the tenant and click the ‘Edit Subscription’ button

    edit-subscription

  4. Now, under the ‘Update License’ tab, select the ‘‘Downgrade License’ option. Enter the number of licenses to be reduced or use ‘Up arrow (▲)’ or ‘Down Arrow (▼)’ to increase or decrease the values.

    downgrade

  5. Click the ‘Update Subscription’ button

    ‘Update Subscription

    The downgraded licenses will be effective from the next billing cycle.

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