Manual Menu

Downgrade Subscription

You can reduce the licenses from already purchased subscriptions. Follow the below steps to upgrade the licenses.

  1. Login to Sigsync Dashboard,
  2. Click the ‘Manage Subscriptions’ tab.

    subscriptions

  3. In the ‘Subscription Details’ page, select the tenant and click the ‘Edit Subscription’ button

    edit-subscription

  4. Now, under the ‘Update License’ tab, select the ‘‘Downgrade License’ option. Enter the number of licenses to be reduced or use ‘Up arrow (▲)’ or ‘Down Arrow (▼)’ to increase or decrease the values.

    downgrade

  5. Click the ‘Update Subscription’ button

    ‘Update Subscription

    The downgraded licenses will be effective from the next billing cycle.

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