Manual Menu

Reseller - Downgrade Subscription

You can downgrade the license from already purchased subscriptions for reseller accounts .

Follow the below steps to downgrade the licenses.

  1. Log into Sigsync Dashboard using reseller account
  2. Click the 'Subscriptions' < 'Manage Subscriptions' tab and click the ‘Edit Subscriptions’ button

    subscriptions

  3. Now, under the ‘Update License’ tab, select the ‘Downgrade License’ option. Enter the number of licenses to be reduced or use ‘Up arrow (▲)’ or ‘Down Arrow (▼)’ to increase or decrease the values.

    downgrade

    The downgraded licenses will be effective from the next billing cycle.

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